Project Manager

SNAP Digital Dispatch · Maple Grove, Minnesota
Department SNAP Digital Dispatch
Employment Type Fulltime - Regular
Minimum Experience Mid-level
Compensation $48,000 - $55,000

MAIN DUTIES/RESPONSIBILITIES: 


  • Manage the order entry and completion procedures in operating platforms with respect to both internal and external requirements.
  • Analyze cost of services with consideration to margin, feasibility and resource availability; negotiating with clients as necessary.
  • Participate in the bidding process through the development of custom quotes and project timelines.
  • Coordinate external resources for seamless execution of all services requested with reference to time parameters, technical procedures, customer service and pricing.
  • Monitor the status of each project; communicating and documenting the progress both internally and externally as required.
  • Manage order escalations and provide direction to both clients and field teams in accordance with department guidelines.
  • Build and maintain a proactive, professional relationship with clients through effective communication and development of a comprehensive understanding of services offered.
  • Provide basic support with training and monitoring of new team members.
  • Serve as a team resource for practical and procedural advice; escalating to Senior Project Management as needed.
  • Understand and adhere to standard operating procedures; including risk management to minimize project risks.
  • Participate in projects, programs, training, and action plans to meet department goals.
  • Perform other duties and projects as assigned by Supervisor.


SKILLS & EXPERIENCE


Qualifications: 


  • High school diploma required.
  • Bachelor’s degree strongly preferred in one of the following fields; logistics, healthcare, supply chain, distribution, business or management.
  • Off-hour availability is required on a regular basis.


Experience:


  • 2-3 years of experience in operations, healthcare, general contracting, and/or business management.


Skills:


  • Understanding and practice the fundamentals of coordinating resources and timeline applications.
  • Adaptable and open-minded; coping effectively with complexity and changing priorities.
  • Extremely organized, detail oriented and analytical with the ability to work autonomously in a high-volume work environment.
  • Excellent verbal and written communication skills.
  • Strong critical thinking with the ability to identify problems and formulate decisions independently.
  • Strong interpersonal and relationship-building skills.
  • Computer proficiency in the use of email and Microsoft Office.  G-Suite and Salesforce experience is a plus.
  • Must possess strong calculative skills to determine job costing, discounting and calculating profit margins.
  • Ability to obtain detailed knowledge of services and technical applications.

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  • Location
    Maple Grove, Minnesota
  • Department
    SNAP Digital Dispatch
  • Employment Type
    Fulltime - Regular
  • Minimum Experience
    Mid-level
  • Compensation
    $48,000 - $55,000